Thursday, October 27, 2011

Harlina Suzana Jaafar, UiTM, - Logistics and Supply Chain in Malaysia: Issues and Challenges.

Harlina Suzana Jaafar, Intan Rohani Endut, Nasruddin Faisol and Emi N Omar (2011) Innovation in Logistics Services: Halal Logistics. Proceedings of the 16th International Symposium on Logistics (ISL), Berlin, Germany, 10-13 July, ISBN:978-085358-279-3 [pdf1] [pdf]

Nasruddin Faisol and Harlina Suzana Jaafar (2011) The Development of Long Term Relationships Between Consultants and Project Managers in Construction Supply Chain in Malaysia. Proceedings of the 16th International Symposium on Logistics (ISL), Berlin, Germany, 10-13 July, ISBN:978-085358-279-3 [pdf1][pdf]

Harlina Suzana Jaafar and Azmir Redza Ahmad (2010) Global Competitiveness of Logistics Industry in Developing Countries – A Conceptual Model and Propositions. Proceedings of the 15th International Symposium on Logistics (ISL 2010), Configuring Next Generation Supply Chains, Nottingham University, Business School, Kuala Lumpur, 4-7 July [pdf]

Harlina Suzana Jaafar and Sabariah Mohamad (2009) UNIVERSITY-INDUSTRY COLLABORATION: The Role of a Research Centre of Excellence in Malaysia. The 8th Eastern Asia Society for Transportation Studies (EASTS) CONFERENCE Surabaya - Indonesia, 16 – 19 November 2009 [pdf1]

Jaafar, H.S., Nasir, N., Mohd-Ali, R., Aluwi, A.H., Rahmat, A.K. (2009), An Analysis of the Institutional Framework of the Commercial Vehicle Rebuilt Industry in Malaysia, Proceedings of the Conference on Scientific and Social Research, Universiti Teknologi MARA, Ayer Keroh, Melaka, 14-15 March. [pdf1] [pdf2]

Rosena Md Ali, Harlina Suzana Jaafar, Sabariah Mohamad (2008) Logistics and Supply Chain in Malaysia: Issues and Challenges. EASTS International Symposium on Sustainable Transportation incorporating Malaysian Universities Transport Research Forum Conference 2008 (MUTRFC08). Universiti Teknologi Malaysia, Skudai, Johor Bahru, 12-13 August. [pdf1][pdf2] [pdf3]

Rafiq, M. and Jaafar, H.S. (2007) Measuring Customers’ Perceptions of Logistics Service Quality of 3PL Service Providers. Journal of Business Logistics, Vol. 28 (2), pp.159-175 [pdf1] [html] [Pdf2][Pdf3]

Cited by:

1. Key readings - 'Emerald Management Reviews Database': - Business process management: Exploring social capital within processes (web)

2. Saura, I.G., Francés, D.S., Contrí, G.B., Blasco, M.F. (2008) Logistics service quality: A new way to loyalty. Industrial Management and Data Systems 108 (5), pp. 650-668 [pdf]

3. Huang Yuan-Xin (2008) The study on logistics service quality in B2C E-Commerce. Master Thesis, National Central University, Taiwan [pdf]

4. Alexander Haas (2008) Customer orientation of employees: Review and research suggestions. Zeitschrift für Betriebswirtschaft, Volume 78, Number 10 / October, 2008, pp 1061-1100. [pdf]

5. Clements, M.D.J. and Wilson, M.M.J. (2009) Aligning 3PL service bundles with relational integration: a conceptual model. International Journal of Services Technology and Management, Volume 12, Number 1, pp. 88 - 105. [pdf]

6. Haozhe Chen, Yu Tian and Patricia J. Daugherty (2009) Measuring process orientation. The International Journal of Logistics Management, Vol. 20 (2), pp 213-227

7. Chen, H., P. Daugherty, and A. Roath. (2009) DEFINING AND OPERATIONALIZING SUPPLY CHAIN PROCESS INTEGRATION. Journal of Business Logistics, Vol. 30, No. 1, pp 63-84


Jaafar, H.S. and Rafiq, M. (2005) Logistics Outsourcing Practices in the UK: A Survey. International Journal of Logistics: Research and Applications. Vol. 8 No (4 ), pp.299-312. [Pdf1][Pdf2]

Cited by:

1. National Guidance Research Forum (NGRF)-UK, LMI Future Trends, Logistics Research, [web]

2. Stephens, C. (2006) Enablers and Inhibitors to Horizontal Collaboration Between Competitors: An Investigation in UK Retail Supply Chains. PhD Thesis, Cranfield University, UK. [pdf]

3. Mauro Vivaldini, Fernando Bernardi de Souza and Silvio Roberto Ignácio Pires (2006) Proposta de uma estrutura conceitual sobre o papel dos prestadores de serviços logísticos (PSLs) em cadeias de suprimentos colaborativas: um estudo teórico. XIII SIMPEP – Bauru, SP, Brasil, 6 a 8 de Novembro de 2006 [pdf1] [pdf2]

4. SONG Hua (2007) The Development of the Outsourcing Business of Chinese Enterprises: an Empirical Study.CONTEMPORARY FINANCE & ECONOMICS, No.3 P.61-66 [web]

5. Marasco, A. (2008) Third-party logistics: A literature review. International Journal of Production Economics, Volume 113, Issue 1, pp. 127-147 [pdf]

6. Zhou, G., Min, H., Xu, C., Cao, Z. (2008) Evaluating the comparative efficiency of Chinese third-party logistics providers using data envelopment analysis. International Journal of Physical Distribution and Logistics Management, 38 (4), pp. 262-279 [pdf]

7. Lars-Erik Gadde & Kajsa Hulthén (2008) Logistics outsourcing and the role of logistics service providers from an industrial network perspective. The 24th IMP-conference in Uppsala, Sweden.

8. Mauro Vivaldini, Fernando Bernardi de Souza and Silvio R. I. Pires (2008) DIFERENCES AMONG THIRD-PARTY LOGÍSTICS (3PL): ANALYSIS ABOUT OPERATIONAL FACTORS. Revista Gestão Industrial, v. 04, n. 03: p. 34-49.

9. Vivaldini, M., Pires, Silvio R. I. and Souza, F. Bernardini (2008) Collaboration and Competition between 4PL and 3PL: A study of a fast-food supply chain. Journal of Operations and Supply Chain Management 1 (2), pp 17 - 29

10. Hirko, B. (2008) Outsourcing Distribution to a Third Party Logistics Provider Relying Upon Cost Savings Criteria. Acta Technica Jaurinensis Series Logistica, Vol. 1 (2), pp 173-191.

11. Liu, Y. (2008) The Current Situation Chinese Third-Party Logistics Companies Are Facing: An Exploratory Study. Master of Applied Science Thesis, Massey University, Auckland, New Zealand.

12. Lars-Erik Gadde and Kajsa Hulthén (2009) Improving logistics outsourcing through increasing buyer–provider interaction. Industrial Marketing Management, Vol. 38 (6), pp 633-640

Jaafar, H.S. and Rafiq, M. (2005) Customers' Perceptions of Third Party Logistics Provider in the United Kingdom: A Confirmatory Factor Analysis, in Research Methodologies in Supply Chain Management (eds. Seuring, Muller, Kotzab, Reiner), Physica Verlag, Heidelberg, Germany, pp. 187-202. ISBN 3-7908-1583-7 [pdf]

Cited by:

1. Apostolopoulou M., and M. S. clumsy Vafiadis ( ) Measuring customer satisfaction in TPL. [doc]

2. Hoetker, G. and Mellewigt, T. (2009) Choice and performance of governance mechanisms: matching alliance governance to asset type. Strategic Management Journal, DOI: 10.1002/smj [pdf]

Jaafar, H.S. and Rafiq, M. (2004) Service Quality, Relationship Quality and Commitment in Third Party Logistics: A Conceptual Model and Propositions'', Proceedings of the 33rd European Marketing Academy Conference (EMAC), University of Murcia, Spain, May, p 159, ISBN 84-8371-464-7 [doc]

Jaafar, H.S. and Rafiq, M. (2003) Logistics Service Quality and Relationship Quality in Third Party Relationships. Proceedings of the 8th Logistics Research Network (LRN) Conference , London, United Kingdom,12th September, pp. 209-216. ISBN 1-904564-02-x [Pdf1] [Pdf2]

Cited by:

Durvasula, S., Lysonski, S. and Mehta, S. C. (2006) Competitive Positioning in International Logistics: Identifying a System of Attributes Through Neural Networks and Decision Trees.
Journal of Global Marketing, Vol. 20, Iss. 1; pp. 75-88 [pdf]

Jaafar, H.S. (2003) Logistics Service Quality and Relationship Quality in Third Party Logistics Providers: Customers' Perceptions. Proceedings of the 2nd. Malaysian Research Group (MRG) Annual Conference 2003, 27th September, Manchester, United Kingdom

Jaafar, H.S. (2003) Logistics Service Quality, Relationship Quality and Commitment in Third Party Logistics. Proceedings of the 8th European Logistics Association (ELA) Doctorate Workshop , Monchy-St Eloi, France, 25-27th June, pp. 95-105. ISBN 3-924606-40-4

Jaafar, H.S. and Rafiq, M. (2003) Logistics Service Quality and Commitment in Third Party Logistics. Proceedings of the Asia Pacific Business Environment Conference: Innovative Responses To Regional Events, Shah Alam, Malaysia, 21-22th January.

Jaafar, H.S. and Rafiq, M. (2004) Logistics Outsourcing in the UK: A Survey. Proceeding of the 9th Logistics Research Network (LRN) Conference, 9-10th September, Dublin, Ireland. (Awarded Best Conference Paper).

Jaafar, H.S. and Rafiq, M. (2005) Measuring Logistics Service Quality Process: Further Empirical Investigation. (Proceeding of the 34th European Marketing Academy Annual Conference (EMAC) Conference), 24-27th May, Milan, Italy.

Jaafar, H.S. (2006) Logistics Service Quality and Relationship Quality in Third Party Relationships. Unpublished PhD Thesis, Loughborough University. [PhD Award]


goraya said...
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